Shipping & Returns

Shipping

We offer the following delivery options for your online order.

FREE - UK Delivery when you spend over £20

FREE - Worldwide Delivery when you spend over £30

£4.00 - UK Tracked Delivery (1 - 3 Days)

£9.50 - Europe Tracked Delivery (5 - 10 Days) 

£9.50 - Worldwide Tracked Delivery (5 - 14 Days)

*Orders made after 3pm will be dispatched the following day.  Orders after 3pm on Friday will be dispatched on the following Monday as the office is closed over the weekend.

PLEASE NOTE: For items on Pre-Order you should expect your whole delivery (including items not on pre-order) to be dispatched on or before the date specified in the products description.

 

Returns

If you need to return an item you have ordered from our website, you can do so within 30 days of receipt. To return or exchange your item for any reason please email orders@bygioia.com within 30 days of your purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

 

 

Company Details

Company Number: 5724439

VAT Number: 837 3298 01